FAQ

Common questions, answered

Everything customers usually ask before calling — if you don't see your question here, just call us.

Do you work on all car makes and models?

We service 99% of vehicles on the road — from common daily drivers to luxury and European imports. If you're not sure whether we cover your specific vehicle, call us and we'll confirm before you book.

How fast can you get to me?

Most calls are answered and dispatched immediately, and our van typically arrives within 15–30 minutes depending on your location in Dane County.

How much does it cost?

Pricing depends on the job — a simple lockout costs less than key programming or a full lock replacement. We always give you a clear price before starting any work, with no hidden fees added afterward.

Are you insured?

Yes. Lockzilla Locksmith is fully insured, and every technician carries dealer-level programming equipment.

What areas do you serve?

We're based in Madison and primarily serve Madison, WI and all of Dane County. Outside that area, we also cover most of Wisconsin by request — call us with your location and we'll confirm whether we can come to you.

What are your hours?

We're open every day from 8 AM to 8 PM, including weekends and holidays.

What payment methods do you accept?

We accept credit and debit cards, along with common digital payment methods on-site.

Can you rekey my locks instead of replacing them?

In most cases, yes — rekeying is faster and cheaper than a full lock replacement and works well if your existing hardware is in good condition. We'll tell you honestly which option makes more sense for your situation.

Still have a question?

Call or text us directly — we're happy to help.